Narrow search
Showing 1 - 4 of 4
Cover Image
The effects of total quality management on customer service management in the Nigerian banking industry : an empirical analysis
Awolusi, Olawumi Dele - In: International journal of management and network … 3 (2013) 1, pp. 57-77
Persistent link: https://www.econbiz.de/10009788141
Cover Image
The impact of business process reengineering on the management of customer services : an empirical study among Nigerian banks
Awolusi, Olawumi Dele - In: International journal of logistics economics and … 4 (2012) 3, pp. 137-149
Persistent link: https://www.econbiz.de/10009674695
Cover Image
The effects of mergers and acquisitions on business performance in Nigerian banking industry : an empirical analysis
Awolusi, Olawumi Dele - In: International journal of business performance management 13 (2012) 3/4, pp. 366-385
Persistent link: https://www.econbiz.de/10009688782
Cover Image
The effects of total quality management on customer service management in the Nigerian banking industry : an empirical analysis
Awolusi; Dele, Olawumi - In: International journal of applied business and economic … 10 (2012) 2, pp. 327-351
Persistent link: https://www.econbiz.de/10009731686