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Bank
Corporate social responsibility
38
Corporate Social Responsibility
33
Consumer behaviour
26
Konsumentenverhalten
24
Firmenimage
15
Beziehungsmarketing
14
Corporate reputation
14
Relationship marketing
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Kundenzufriedenheit
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Customer satisfaction
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Spain
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Pérez, Andrea
13
Rodríguez del Bosque, Ignacio A.
8
Martínez, Patricia
2
Ferguson, David
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Garcia de los Salmones Sanchez, Maria del Mar
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Khan, Zia
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López-Gutiérrez, Carlos
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The international journal of bank marketing : IJBM
3
Service business
2
Corporate social responsibility : challenges, benefits and impact on business performance
1
Corporate social responsibility and environmental management
1
Cuadernos de investigación UCEIF
1
Journal of financial services marketing : JFSM
1
Spanish journal of finance & accounting : the official journal of AECA - Asociación Española de Contabilidad y Administración de Empresas
1
The journal of product & brand management
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ECONIS (ZBW)
12
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1
Stakeholder salience, positive CSR news and the market value of banks
Pérez, Andrea
;
López-Gutiérrez, Carlos
;
Garcia de …
- In:
Spanish journal of finance & accounting : the official …
49
(
2020
)
4
,
pp. 483-502
Persistent link: https://www.econbiz.de/10012286448
Saved in:
2
Análisis de las políticas de gestión de la responsabilidad social corporativa en el sector bancario español
Pérez, Andrea
-
2012
Persistent link: https://www.econbiz.de/10010228115
Saved in:
3
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10009776966
Saved in:
4
CSR identity and image : are they aligned in the banking industry?
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility : challenges, benefits …
,
(pp. 65-86)
.
2014
Persistent link: https://www.econbiz.de/10010399016
Saved in:
5
Customer responses to the CSR of banking companies
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of product & brand management
24
(
2015
)
5
,
pp. 481-493
Persistent link: https://www.econbiz.de/10011443026
Saved in:
6
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
7
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
8
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
9
How customer support for corporate social responsibility influences the image of companies : evidence from the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility and environmental management
22
(
2015
)
3
,
pp. 155-168
Persistent link: https://www.econbiz.de/10011342782
Saved in:
10
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
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