Emotional Intelligence is regarded as a vitally important concept that leaders have to learn for the success of any organization. Based on the Sri Lankan research literature, there was no investigation which had focused to investigate the nature and the level of emotional intelligence among the...

Emotional Intelligence is regarded as a vitally important concept that leaders have to learn for the success of any organization. In reviewing the Sri Lankan research literature for the purpose of finding the ways to enhance the Job Satisfaction, the researcher could identify Emotional...

The relationship between Job Satisfaction and Job Performance has long been established. But, there are limited researches on Job Satisfaction and different dimensions of Job Performance. However, the extent of the association has not been investigated comprehensively in the context of the Sri...

The purpose of this study was to investigate the impact of Managers' Emotional Intelligence on Non-Managerial Employees' Organizational Citizenship Behavior in commercial banks in Sri Lanka. The data were collected from a sample of 75 managers and their 300 non-managerial employees in commercial...

The objectives of this study were to identify the level of work related attitudes, task performance and contextual performance and to analyze the impact of work related attitudes on task performance and contextual performance of non-managerial employees in public and private banks. 200 non...

Job performance of the employees is one of the central constructs which plays a crucial role in achieving organizational performance. The concept of psychological capital (PsyCap) has given much attention in the recent past as a new approach to enhance the job performance of the employees....

The traditional approaches once considered vital to employee satisfaction have proven insufficient to the competitive business world. The positive psychological capabilities have gained much attention in the recent past as a new approach to improve the job satisfaction of the employees. The...

The purpose of this study was to investigate the impact of five factor model of personality of non-managerial employees on their organizational citizenship behavior in Sri Lankan banking sector. The convenience sampling method was used to collect the sample of 150 non managerial employees who...