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Berry, Leonard L. - In: AMS review : official publication of the Academy of … 9 (2019) 1/2, pp. 78-92

Persistent link: https://www.econbiz.de/10012113572

Berry, Leonard L. - In: Bankers' magazine 160 (1977) 3, pp. 65-68

Persistent link: https://www.econbiz.de/10001915329

Thompson, Thomas W.; Berry, Leonard L.; Davidson, Philip H. - 1978

Persistent link: https://www.econbiz.de/10000558690

Berry, Leonard L. (ed.); Capaldini, L. A. (contributor) - 1974

Persistent link: https://www.econbiz.de/10000581357

Parasuraman, A. - In: Journal of retailing 64 (1988) 1, pp. 12-37

Persistent link: https://www.econbiz.de/10001056853

Zeithaml, Valarie A. - In: Journal of marketing 52 (1988) 2, pp. 35-48

Persistent link: https://www.econbiz.de/10001055294

Seiders, Kathleen; Flynn, Andrea Godfrey; Berry, Leonard L. - In: Journal of service research : JSR 18 (2015) 1, pp. 39-58

Persistent link: https://www.econbiz.de/10010483440

Zeithaml, Valerie A.; Berry, Leonard L.; Parasuraman, A. - 2009

Persistent link: https://www.econbiz.de/10003836350

Parish, Janet Turner; Berry, Leonard L.; Lam, Shun Yin - In: Journal of service research : JSR 10 (2007/08) 3, pp. 220-238

Persistent link: https://www.econbiz.de/10003705566

Bowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; … - In: Journal of service management 34 (2023) 4, pp. 605-630

Persistent link: https://www.econbiz.de/10014338196