Purpose – The purpose of this paper is to propose and validate a framework that can be used for assessing the level of banks' readiness for providing e-banking services in Jordan. Design/methodology/approach – A questionnaire-based data-gathering technique, descriptive, and analytical...

Purpose – The purpose of this paper is to propose and validate a framework that can be used for assessing the level of banks' readiness for providing e‐banking services in Jordan. Design/methodology/approach – A questionnaire‐based data‐gathering technique, descriptive, and analytical...