Purpose of the study: In today’s world, service-sector particularly banking-services have been modernized where customers compete for comparative time-saving-options. However, many factors are unpredictable in today’s e-banking-services. Since customers do not exactly remember the total...

In digital-world, banking-services have been modernized. But it faces pitfalls being it riskiness. Many factors are unpredictable in e-banking. More over, since customers do not exactly remember the total amount s/he currently has in account, receiving email confirmation on transactions cause...