Purpose – The purpose of this paper is to evaluate the extent of technical efficiency in 27 public sector banks operating in India and to provide strict ranking to these banks. Design/methodology/approach – Two popular data envelopment analysis (DEA) models, namely, CCR model and Andersen...

Purpose – The purpose of this paper is to appraise the efficiency, effectiveness, and performance of 27 public sector banks (PSBs) operating in India by using a two‐stage performance evaluation model. Design/methodology/approach – Using the cross‐sectional data for the financial year...