Continuity of care, defined as an ongoing therapeutic relationship between a patient and a physician, is a defining characteristic of primary care services. However, arranging a consultation with one's regular doctor is increasingly difficult as practices seek to improve daily throughput to...

Relational continuity (RC) refers to an ongoing relationship between a patient and a clinician or clinical team beyond a specific service encounter or disease episode. As a defining characteristic of good medical practice, RC has been shown to confer many clinical and operational advantages and...