This paper presents the findings of two Randomized Controlled Trials (RCTs) that were conducted in collaboration with the Australian Taxation Office (ATO). The first trial tests the effect of changes to letters (timing, social norms, color, and provision of information about charitable...

This paper presents the findings of two Randomized Controlled Trials (RCTs) that were conducted in collaboration with the Australian Taxation Office (ATO). The first trial tests the effect of changes to letters (timing, social norms, color, and provision of information about charitable...

Field experiments which test the application of behavioural insights to policy design have become popular to inform policy decisions. This study is the first to empirically examine who and what drives these experiments with public partners. Through a mixed-methods approach, based on a novel...

Massive Open Online Courses are a promising educational innovation. Yet, they suffer from high drop-out rates. As a remedy, we propose a planning prompt and test its effect on course completion and further outcomes such as course engagement and satisfaction in four large-scale randomized...