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Behaviour
Consumer behaviour
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Decision
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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The impact of theory on representations of the consumer and the marketing organisation
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ECONIS (ZBW)
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Consumer wait management strategies for negative service events : a coping approach
Miller, Elizabeth Gelfand
;
Kahn, Barbara E.
;
Luce, Mary …
- In:
Journal of consumer research : JCR ; an …
34
(
2007/08
)
5
,
pp. 635-648
Persistent link: https://www.econbiz.de/10003724559
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Behavioral decision research : a constructive processing perspective
Payne, John W.
;
Bettman, James R.
;
Johnson, Eric J.
-
2008
Persistent link: https://www.econbiz.de/10003611112
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