Malhotra, Rashmi; Lehrman, Susan; Malhotra, D. K. - In: Applications of management science., (pp. 203-222). 2015
Healthcare industry, the largest sector of the US economy, is going through a dramatic transformation as the US economy recovers out of the current recession. In this chapter, we use data envelopment analysis, an operations research technique, to benchmark the performance of 12 publicly managed...