The evaluation of information technology (IT) is fraught with misconception and there is a lack of understanding of appropriate IT evaluation methods and techniques. The benefits, costs and risks of IT need to be identified, managed, and controlled if businesses are to derive value from their...

During the last three decades, a number of autonomous and, in many cases, heterogeneous systems have been evolved in organisations which cause integration problems and increase the complexity and cost of maintaining these applications. Enterprise Resource Planning (ERP) systems were then...

Introduces the special issue. Focuses first on concepts of knowledge in knowledge management before discussing the importance and role of knowledge in learning and the learning organisation. Discusses the role of knowledge and learning with regard to organisational change and the challenges that...

Despite the fact that many companies are increasing their expenditure on information technology (IT) to obtain or even sustain a competitive advantage in their respective marketplaces, many studies show that the benefits from IT systems have been considerably less than expected. Managers are...

Small-to-medium sized enterprises (SMEs) have struggled with whether to introduce various information technologies (IT) due to costs and risks. As a result, many have sought to reduce the cost risks of introducing IT by underutilizing such information. The benefits, costs, and risks of IT are...