In this paper we use the flexibility of Surface Measure of Overall Performance (SMOP) and Data Envelopment Analysis (DEA) ranking methods to analyze the relative performance of each individual Spanish airport, and to fully rank both efficient, as well as inefficient airports. Most airports have...

Aim: If companies manage their inventory inefficiently, inventory costs can increase significantly due to shortages, overstocking, and risks. Inventory management is critical for company's success which, in turn, impacts on countries' development. This paper aims to investigate the efficiency of...

Purpose – The paper aims to focus on improving the methodology and developing the model of choice of optimal investment object using benchmarking tools that eliminate the drawbacks of existing approaches. Design/methodology/approach – The methodological basis of the proposed model is...

Purpose – In a context of international economic crisis the improvement in the efficiency and productivity of public services is seen as a way to maintain high-quality levels at lower costs. Increased productivity can be promoted through benchmarking exercises, where key performance indicators...

The shortage of medical resources (mainly beds) is a critical and increasingly prevalent problem affecting hospitals. Of the factors that contribute to these shortages, the ambiguity and insufficiency of the criteria used to identify whether an inpatient should be discharged are among the most...

The paper offers an analytical approach for an integrated treatment of market partitioning and benchmarking within a Data Envelopment Analysis (DEA) framework. Based on an empirical example from the automotive industry we measure product effciency from the customer’s perspective. This is...

Cet article décrit, en recourrant aux approches DEA et aux frontières de production stochastisques, la mise en place d'un outil de benchmaking interne dans le secteur des services. Il permet également de valider l'utilisation de temps standards d'opérations lorsque la fonction de production...

The paper presents a productivity analysis using data envelopment analysis (DEA) of 45 US commercial airports selected from the top 15 large, medium, and small hub airports. Financial and operational data, such as aircraft movements, number of airport gates, the annual number of enplaned...