Montemari, Marco; Chiucchi, Maria Serena; Nielsen, Christian - In: Journal of Business Models (JOBM) 7 (2019) 5, pp. 48-69
Purpose: The purpose of this paper is to explore how business models (BMs) can guide the design of a performance measurement system (PMS) and to shed light on the advantages and disadvantages of using BMs as a platform for designing a PMS and identifying key performance indicators (KPIs)....
