The structure of the airport industry -- Airport economics and performance benchmarking -- The airport/airline relationship -- Airport operations -- Airport service quality and the passenger experience -- Provision of commercial facilities -- Airport competition and the role of marketing -- The...

Cover -- Title -- Copyright -- Contents -- List of figures -- List of tables -- List of case studies -- Preface -- Acknowledgements -- Abbreviations -- 1 Introduction -- 2 The structure of the airport industry -- 3 Airport economics and performance benchmarking -- 4 The airport-airline...

This book offers new insights into the theory and practice of economic airport regulation. In light of recent developments in aviation markets and policy, and the debate on airport regulation and benchmarking, it offers case studies on various aspects of economic regulation of city and regional...

Purpose – To provide an overview of the current attitudes and practical experience of airport benchmarking. Design/methodology/approach – A range of benchmarking studies are critiqued. The paper considers the partial performance measures which are used from an economic, operational and...

This paper uses cluster analysis to assess whether it might be a useful tool to select airport groups for comparative financial and economic performance studies. The research uses a sample of 73 airports, or airport operators, from all over the world. Nine key performance indicators (KPIs) are...

Small and regional airports frequently suffer from limited traffic given minimum fixed infrastructure requirements and insufficient revenues to cover their costs. The question is whether such airports could be structured, managed and possibly financially supported in order to survive...