Anuar, Afdiman; Mohd Yusuff, Rosnah - In: Benchmarking: An International Journal 18 (2011) 3, pp. 324-341
Purpose – The purpose of this paper is to investigate the current level of best manufacturing practices in Malaysian ISO 9000 certified small and medium enterprises (SMEs). Design/methodology/approach – The authors conducted a survey on 270 ISO 9000 certified manufacturing SMEs. Based on an...
