This paper presents results of a pilot study completed as part of the BestLog (Best Practices in Logistics) project. BestLog (www.bestlog.org) is a research project initiated by the European Commission (EC) and financed from the 6th Framework Programme. One of the project goals is to identify...

Purpose – The purpose of this paper is to introduce sustainability as a new dimension of information systems (IS) evaluation. Customers, policymakers and business partners increasingly require the monitoring and reporting of the organisational impact on sustainability. However, traditional IS...

Purpose – This research aims to identify, categorise and compare supply chain measures and benefits listed in literature‐based case studies that were named as “best practices”. Design/methodology/approach – The research applies iterative triangulation which is a method used to build...