Purpose – In this paper, the authors extend the goal-directed benchmarking theory proposed by Stewart for benchmarking and selecting suppliers. This extension is in recognition of the fact that benchmarking for suppliers is more than a pure monitoring process and includes a component of future...

Purpose – The purpose of this paper is to develop a slack-based measure (SBM) model in the presence of dual-role factor. Then it is applied in supplier selection problem. Design/methodology/approach – The developed model in this paper is based on data envelopment analysis (DEA) technique....

Purpose – The purpose of this paper is to develop a model based on data envelopment analysis (DEA) and program evaluation and review technique/critical path method (PERT/CPM) for determining prospective benchmarks. Design/methodology/approach – The idea of determining prospective benchmark...