Filgueiras, Igor Fellype Loureiro Valenca; Melo, Fagner … - In: Benchmarking: An International Journal 31 (2023) 5, pp. 1771-1796
Purpose This paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the Triple Bottom Line. Design/methodology/approach A Systematic Literature Review (RSL) was developed using the...
