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At America's service : how corporations can revolutionize the way they treat their customers
Albrecht, Karl - 1988
Persistent link: https://www.econbiz.de/10000749141
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Bericht / Industrie- und Handelskammer zu Düsseldorf
Industrie- und Handelskammer zu Düsseldorf - Düsseldorf : IHK - 1989(1990) - 1994(1995); 1996(1997)
Persistent link: https://www.econbiz.de/10000494231
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Jahresbericht / Industrie- und Handelskammer zu Düsseldorf
Industrie- und Handelskammer <Düsseldorf> - Düsseldorf : IHK - 1984(1985) - 1988(1989); 1997
Persistent link: https://www.econbiz.de/10004293756
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Service America! : doing business in the new economy
Albrecht, Karl; Zemke, Ron - 1985
Persistent link: https://www.econbiz.de/10000692928
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Service America in the new economy
Albrecht, Karl; Zemke, Ron - 2002 - Rev. ed.
Persistent link: https://www.econbiz.de/10001574380