Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Beschwerdemanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Apology Strategies for Informa...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
Consumer behaviour
7
Konsumentenverhalten
7
Services
4
Classification
3
Online retailing
3
Online-Handel
3
USA
3
United States
3
Brand
2
Cross‐cultural management
2
Customer satisfaction
2
Dimensional measurement
2
Luxury
2
Luxury goods
2
Luxusgüter
2
Markenartikel
2
Risikopräferenz
2
Risk attitude
2
Selbstbedienung
2
Self-service
2
Service quality
2
Vereinigte Staaten
2
2010-2012
1
Air transport
1
Air transport policy
1
Arbeitsteilung
1
BLI
1
Betriebliche Wertschöpfung
1
Betriebskontrolle
1
Bewertung
1
Beziehungsmarketing
1
Brand image
1
Brand management
1
Bus transport
1
Business start-up
1
Busverkehr
1
China
1
Comparison
1
Complaint management
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Cunningham, Lawrence F.
1
Gerlach, James
1
Hazarika, Bidyut B.
1
Published in...
All
International journal of e-business research : an official publication of the Information Resources Management Association
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of service recovery in online privacy violation
Hazarika, Bidyut B.
;
Gerlach, James
;
Cunningham, Lawrence F.
- In:
International journal of e-business research : an …
14
(
2018
)
4
,
pp. 1-27
Persistent link: https://www.econbiz.de/10011941255
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
