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Beziehungsmanagement
Consumer behaviour
16
Relationship marketing
16
Beziehungsmarketing
14
Konsumentenverhalten
12
Corporate Social Responsibility
7
Corporate social responsibility
7
Business ethics
5
Corporate culture
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Customer satisfaction
5
Kundenmanagement
5
Unternehmensethik
5
Unternehmenskultur
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Bank
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Brand management
4
Corporate social irresponsibility
4
Emotion
4
Anger
3
Brands
3
Customer service
3
Customer value
3
Dienstleistungsqualität
3
Kundenservice
3
Kundenwert
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Kundenzufriedenheit
3
Markenführung
3
Nigeria
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Service quality
3
Sympathy
3
Theorie
3
Theory
3
2002-2006
2
Action research
2
Advertising
2
Benefits realisation
2
Big data
2
Brand
2
CRM
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Compassion
2
Consumer marketing
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English
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Knox, Simon
2
Maklan, Stan
1
Ryals, Clyde DeLoache
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USB Cologne (EcoSocSci)
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The Business Case for Customer Relationship Management
Ryals, Clyde DeLoache
;
Maklan, Stan
;
Knox, Simon
Persistent link: https://www.econbiz.de/10004557727
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Customer relationship management : perspectives from the marketplace
Knox, Simon
(
contributor
)
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2003
Persistent link: https://www.econbiz.de/10004661749
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