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Managing service quality : MSQ ; an international journal
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Lean Six Sigma in financial services industry : a systematic review and agenda for future research
Vashishth, Abhishek
;
Chakraborty, Ayon
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
4
,
pp. 447-465
Persistent link: https://www.econbiz.de/10012199764
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2
Service research in Asia : research paradigm and productivity
Vashishth, Abhishek
;
Chakraborty, Ayon
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 285-300
Persistent link: https://www.econbiz.de/10012179187
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3
A bibliometric analysis of service research from Asia
Tan, Kay Chuan
;
Goudarzlou, Atarod
;
Chakrabarty, Ayon
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
1
,
pp. 89-101
Persistent link: https://www.econbiz.de/10003940611
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