Purpose The purpose of this paper is to explore the relationship between big data and knowledge management (KM). Design/methodology/approach The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended...

Purpose The new disruption in the form of ChatGPT can be a valuable tool for organizations to enhance their knowledge management and decision-making capabilities. This article explores how ChatGPT can enhance organizations' KM capability for improved decision-making and identifies potential...