Similar Search Results

Effects of knowledge development and culture of competitiveness on the performance of service-oriented and product-oriented firms

Macau, Flavio Romero; Brito, Luiz Artur Ledur; Duarte, … - In: Knowledge and process management : the journal of … 23 (2016) 3, pp. 219-229

Persistent link: https://www.econbiz.de/10011610374

Operational practices and performance : an empirical analysis of Brazilian manufacturing companies

Duarte, André Luís de Castro Moura; Di Serio, Luiz Carlos - 2009

Persistent link: https://www.econbiz.de/10008797387

Productive consumption changing market dynamics : a study in Brazilian DIY cosmetics

Morais, Isabela Carvalho; Brito, Eliane Pereira Zamith; … - In: Latin American business review : journal of the … 19 (2018) 3/4, pp. 323-347

Persistent link: https://www.econbiz.de/10012014138

Customer choice of a car maintenance service provider : A model to identify the service attributes that determine choice

Pereira Zamith Brito, Eliane; Luís Beneduzzi Aguilar, … - In: International Journal of Operations & Production Management 27 (2007) 5, pp. 464-481

Purpose – This paper investigates the determinants of customer choice of a car maintenance service provider after the warranty period. It focuses on the alternative of using branded car dealers, who provide this service during the warranty period, or independent garages....

Persistent link: https://www.econbiz.de/10014789908