Traditional sourcing arrangements for after-sales product support have centered around physical assets. Typically, a customer would pay the supplier of maintenance services in proportion to the resources used, such as spare parts, that are needed to maintain the product. In recent years, we have...

Using a proprietary dataset provided by a major manufacturer of aircraft engines, we empirically investigate how product reliability is impacted by use of two different types of after-sales maintenance support contracts: time and material contracts (T&MC) and performance-based contracts (PBC)....

Consider a buyer who would like to procure certain products for the current period and the underlying technologies so that he can become a supplier and compete with current suppliers in the future market. One potential procurement mechanism for such a buyer is to bundle the procurement project...