Moreira, Sérgio Adriany Santos; Pádua, Silvia … - In: Business Process Management Journal 30 (2024) 7, pp. 2541-2563
Purpose This study aims to analyze international scientific production from 1960 to 2023 on business process management (BPM), highlighting the latest trends in BPM in the field of management and business during the 21st century. Design/methodology/approach We conducted a bibliometric analysis...