Outsourcing of services is usually viewed as a way to increase or decrease capacity at themargin. By outsourcing a firm can vary its ability to provide goods or services such asinformation technology (IT) processing capacity or applications development, withouttaking on the long term commitment...

The Internet and the Web Information Systems (WIS) create new channels for communicationsbetween governments, corporations and individuals. Governments collect, generate anddisseminate vast amounts of information. In a market driven and democratic society, thisinformation is vital to enhance the...