Management of process excellence : what is it and why do you need it? -- Innovation : an important goal of MPE -- Information technology enabling process execution with MPE -- Business process change management for MPE -- Business process governance for MPE -- Reference models to empower MPE --...

In many enterprises and other types of organizations, decision making is both a crucial and a challenging task. Despite their importance, many decisions are still made based on experience and intuition rather than on evidence supported by rigorous approaches. Decisions are often made this way...