This book constitutes the refereed proceedings of 12 international workshops held in Tallinn, Estonia, in conjunction with the 10th International Conference on Business Process Management, BPM 2012, in September 2012. The 12 workshops comprised Adaptive Case Management and Other Non-Workflow...

Ontology provides a basis for evaluating, analyzing, and engineering business analysis methods. It is that type of theology that has allowed many organizations utilizing ontology to become more competitive within today's global environment. Business Systems Analysis with Ontologies examines the...

Enterprise Resource Planning (ERP) systems nowadays forms the infrastructure of many organisations worldwide. As business operating systems, they support the core business functions ranging from procurement over production, sales to accounting, cost management and human resource management....