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Consumer behaviour
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Customer satisfaction
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business research : JBR
1
Journal of service management
1
Research technology management : RTM
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ECONIS (ZBW)
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Customer experience driven business model innovation
Keiningham, Timothy
;
Aksoy, Lerzan
;
Bruce, Helen L.
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 431-440
Persistent link: https://www.econbiz.de/10012257639
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2
Identifying tensions in the servitized value chain
Burton, Jamie
;
Story, Victoria
;
Zolkiewski, Judy
; …
- In:
Research technology management : RTM
59
(
2016
)
5
,
pp. 38-47
Persistent link: https://www.econbiz.de/10011616696
Saved in:
3
Servitization : a contemporary thematic review of four major research streams
Raddats, Chris
;
Kowalkowski, Christian
;
Benedettini, Ornella
- In:
Industrial marketing management : the international …
83
(
2019
),
pp. 207-223
Persistent link: https://www.econbiz.de/10012146625
Saved in:
4
Digital service innovation challenges faced during servitization : a multi-level perspective
Burton, Jamie
;
Story, Victoria Mary
;
Zolkiewski, Judy
; …
- In:
Journal of service management
35
(
2024
)
2
,
pp. 202-226
Persistent link: https://www.econbiz.de/10015077984
Saved in:
5
Capabilities supporting digital servitization : a multi-actor perspective
Marcon, Érico
;
Marcon, Arthur
;
Ayala, Néstor Fabián
; …
- In:
Industrial marketing management : the international …
103
(
2022
),
pp. 97-116
Persistent link: https://www.econbiz.de/10013255686
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