The Internet and related digital networking platforms facilitate searches for information and the sharing of information and expertise among individuals. In recent years, these behaviours evolved from focusing on information retrieval and sharing to include facilitation and coordination of...

The rise of the press, radio, television and other mass media enabled the development of an independent institution: the lsquo;Fourth Estate', central to pluralist democratic processes. The growing use of the Internet and related digital technologies is creating a space for networking...

Digital networks, particularly the Internet, are used widely to search for information and to share expertise and knowledge between peers. Such collaborative problem solving and co-creation of services and products go beyond traditional organizational boundaries and geographical constraints,...

The rise of the press, radio, television and other mass media has created an independent institution: the 'Fourth Estate', central to pluralist democratic processes. However, the growing use of the Internet and related technologies enables the networking of individuals in ways that create a new...

Our case study starts by describing the Sermo business model, the knowledge application, company financials, and potential indicators of success. Second, we examine the metrics behind the performance of Sermo and the challenges faced by its model. Third, we extend our inquiry to consider how...