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~subject:"Business network"
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Business network
Consumer behaviour
26
Konsumentenverhalten
25
Customer satisfaction
22
Beziehungsmarketing
21
Relationship marketing
21
Dienstleistungsqualität
18
Kundenzufriedenheit
18
Service quality
18
United Kingdom
15
Großbritannien
12
Servitization
10
Beschwerdemanagement
9
Bundling strategy
9
Complaint management
9
Leistungsbündel
9
Satisfaction
9
Services
9
Transformative service research
9
B-to-B-Marketing
7
Business-to-business marketing
7
Customer service
7
Dienstleistungssektor
7
Industrie
7
Kundenservice
7
Manufacturing industries
7
Resources
7
Service industry
7
Zufriedenheit
7
Betriebliche Wertschöpfung
6
Capabilities
6
Dienstleistung
6
Lieferantenmanagement
6
Students
6
Supplier relationship management
6
Value creation
6
Well-being
6
Business model
5
Complaints
5
Customer experience
5
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Burton, Jamie
3
Gruber, Thorsten
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Zolkiewski, Judith
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Zolkiewski, Judy
2
Ashnai, Bahar
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Baines, Tim
1
Chowdhury, Ilma Nur
1
Henneberg, Stephan C.
1
Holmes, Dawn
1
Naudé, Peter
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Raddats, Chris
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Reppel, Alexander
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Story, Vicky M.
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Story, Victoria
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Industrial marketing management : the international journal for industrial and high-tech firms
3
The journal of business & industrial marketing
2
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ECONIS (ZBW)
5
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1
Role of relationships and networks in radical innovation
Zolkiewski, Judith
(
ed.
);
Story, Victoria
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011596976
Saved in:
2
Capabilities for advanced services : a multi-actor perspective
Story, Vicky M.
;
Raddats, Chris
;
Burton, Jamie
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 54-68
Persistent link: https://www.econbiz.de/10011672013
Saved in:
3
The outcomes of B2B data-driven customer focused value creation
Holmes, Dawn
;
Zolkiewski, Judith
;
Burton, Jamie
- In:
The journal of business & industrial marketing
38
(
2023
)
6
,
pp. 1295-1315
Persistent link: https://www.econbiz.de/10014276776
Saved in:
4
Complaint management expectations : an online laddering analysis of small versus large firms
Henneberg, Stephan C.
;
Gruber, Thorsten
;
Reppel, Alexander
- In:
Industrial marketing management : the international …
38
(
2009
)
6
,
pp. 584-598
Persistent link: https://www.econbiz.de/10003889402
Saved in:
5
Every cloud has a silver lining : exploring the dark side of value co-creation in B2B service networks
Chowdhury, Ilma Nur
;
Gruber, Thorsten
;
Zolkiewski, Judy
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 97-109
Persistent link: https://www.econbiz.de/10011503620
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