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Process improvement in humanitarian operations: an organisational theory perspective
Larson, Paul D.; Foropon, Cyril - In: International journal of production research 56 (2018) 21, pp. 6828-6841
Persistent link: https://www.econbiz.de/10011983066
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Relative effectiveness of the Malcolm Baldrige National Quality Award categories
Peng, Xianghui; Prybutok, Victor - In: International journal of production research 53 (2015) 2, pp. 629-647
Persistent link: https://www.econbiz.de/10010495037
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Total quality control through value stream mapping : a case study of small medium enterprises
Bavilacqua, Maurizio; Ciarapica, Filippo Emanuele; … - In: International journal of integrated supply management : … 9 (2014) 1/2, pp. 94-109
Persistent link: https://www.econbiz.de/10010498855
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Impact of RFID and information sharing on JIT, TQM and operational performance
Zelbst, Pamela; Green, Kenneth W.; Sower, Victor; … - In: Management research review 37 (2014) 11, pp. 970-989
Persistent link: https://www.econbiz.de/10010460816
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Continuous quality improvement programs : part I: survey, critical analysis and future research directions
Samman, Raafat A.; Ouenniche, Jamal - In: The journal of developing areas 50 (2016) 4, pp. 39-66
Persistent link: https://www.econbiz.de/10011687946
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The effect of contingencies on mutual influence among quality awards and quality initiatives
Upadhyaya, Gururaj; Bhat, Subrahmanya - In: The TQM journal : the international review of … 28 (2016) 6, pp. 814-833
Persistent link: https://www.econbiz.de/10011616610
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To see patents as devices of uncertain (but contingent) quality : a Foucaultian perspective
Dent, Chris (contributor) - 2007
Persistent link: https://www.econbiz.de/10003799577
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Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca; Cassia, Fabio - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
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The impact of quality management systems on the effects of the process approach implementation
Gębczyńska, Alicja; Wolniak, Radosław - In: Economic and environmental studies : a journal for … 18 (2018) 4/48, pp. 1235-1260
government authorities, using the CAWI questionnaire technique supported by the CATI survey. The results thus obtained were … authorities subject to the survey is questionable, particularly in terms of their improvement. …
Persistent link: https://www.econbiz.de/10012024193
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Citizen centric assessment framework for e-governance services quality
Singh, Vinay; Singh, Garima - In: International journal of business information systems : … 27 (2018) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10011849238