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~subject:"Business process management"
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Business process management
Consumer behaviour
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Customer satisfaction
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Kundenzufriedenheit
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Holiday behaviour
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Dienstleistungsqualität
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Brand image
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Destination management
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Innovation adoption
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Markenimage
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China
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Confidence
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Tourismusmarketing
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Lai, Ivan K. W.
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Chung, Walter W. C.
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Lee, Ka Wing
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International journal of enterprise network management
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ECONIS (ZBW)
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Business process engineering: case studies
Lai, Ivan K. W.
;
Lee, Ka Wing
;
Chung, Walter W. C.
- In:
International journal of enterprise network management
3
(
2009
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10003829098
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2
Special issue: Business process improvement from a Chinese perspective
Lai, Ivan K. W.
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009533626
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