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Kunden- und Anbietereinfluss im Vergleich : eine Untersuchung zum Geschäftsprozess-Outsourcing-Erfolg

Hoberg, Patrick - 2016

Persistent link: https://www.econbiz.de/10011577878

Modellierung von Dienstleistungen mittels Business Service Blueprinting Modeling

Meis, Jochen; Menschner, Philipp; Leimeister, Jan Marco - In: Dienstleistungsmodellierung 2010 : interdisziplinäre …, (pp. 39-64). 2010

Persistent link: https://www.econbiz.de/10008759637

Conquering the challenge of continuous business model improvement : design of a repeatable process

Simmert, Benedikt; Ebel, Philipp; Peters, Christoph; … - In: Business & information systems engineering : BISE ; the … 61 (2019) 4, pp. 451-468

Persistent link: https://www.econbiz.de/10012053027

Modeling support for mass collaboration in open innovation initiatives : the facilitation process model 2.0

Winkler, Rainer; Briggs, Robert O.; De Vreede, Gert-Jan; … - In: IEEE transactions on engineering management : EM 69 (2022) 2, pp. 423-437

Persistent link: https://www.econbiz.de/10013199079

Enhancing IT service management through process mining : a digital analytics perspective on documented customer interactions

Reinhard, Philipp; Li, Mahei; Peters, Christoph; … - In: Digital Analytics im Dienstleistungsmanagement : …, (pp. 327-360). 2025

Persistent link: https://www.econbiz.de/10015420868

No Longer Out of Sight, No Longer Out of Mind? How Organizations Engage with Process Mining-Induced Transparency to Achieve Increased Process Awareness

Eggers, Julia; Hein, Andreas; Böhm, Markus; Krcmar, Helmut - In: Business & Information Systems Engineering 63 (2021) 5, pp. 491-510

In recent years, process mining has emerged as the leading big data technology for business process analysis. By extracting knowledge from event logs in information systems, process mining provides unprecedented transparency of business processes while being independent of the source system....

Persistent link: https://www.econbiz.de/10014502095