"In spite of extensive regulations, Germany's job offices and their caseworkers have substantial discretion in implementing labor market policies. Based on the analysis of combined survey and administrative data, this study compares the effectiveness of different strategies aimed at...

In spite of extensive regulations, Germany's job offices and their caseworkers have substantial discretion in implementing labor market policies. Based on the analysis of combined survey and administrative data, this study compares the effectiveness of different strategies aimed at...

"This article deals with the role of caseworkers in Germany's Federal Employment Agency ('Bundesagentur für Arbeit') in the process of implementing administrative reforms. We argue that a successful outcome of reforms depends heavily on how caseworkers understand and interpret innovations. Our...

"This article deals with the role of caseworkers in Germany's Federal Employment Agency ('Bundesagentur für Arbeit') in the process of implementing administrative reforms. We argue that a successful outcome of reforms depends heavily on how caseworkers understand and interpret innovations. Our...