Hides, M.T.; Irani, Z.; Polychronakis, I.; Sharp, J.M. - In: International Journal of Quality & Reliability Management 17 (2000) 4/5, pp. 407-422
Examines the impact of introducing TQM on a project‐by‐project basis. A framework, suggested by Taylor and Meegan (Taylor, A. and Meegan, S., “Factors influencing a successful transition from ISO 9000 to TQM. The influence of understanding and motivation”, International Journal of...
