Efficient teamwork has been shown to be a key element for improving business process performance and, as a consequence, organisational performance. As a result of this, improving management and measurement of team performance has captured the interest of many organisations intending to increase...

Purpose – The purpose of this paper is to highlight the factors that enable and/or constrain the design and implementation of team‐based performance measurement systems. Design/methodology/approach – This research study departed from an industrially‐led project. The research strategies...

Purpose – In this article, the authors aim to describe an approach used in a purchasing/supply management course at their university that provides students with a realistic, problem‐based learning experience with client involvement while maintaining consistent learning outcomes and a...