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China
Consumer behaviour
11
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Customer satisfaction
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Kundenzufriedenheit
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Lai, Ivan K. W.
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Song, Baoyi
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Wang, Xin
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Benchmarking : an international journal ; BIJ
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International journal of enterprise network management
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Journal of hospitality and tourism insights
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ECONIS (ZBW)
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Benchmarking performace measures for extended enterprise in China
Lai, Ivan K. W.
- In:
Benchmarking : an international journal ; BIJ
17
(
2010
)
5
,
pp. 692-704
Persistent link: https://www.econbiz.de/10008662680
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Place attachment and affinity : turning the Mainland Chinese students into "Word-of-Mouth Champions"
Wang, Xin
;
Lai, Ivan K. W.
;
Song, Baoyi
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 385-403
Persistent link: https://www.econbiz.de/10014301522
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3
Special issue: Business process improvement from a Chinese perspective
Lai, Ivan K. W.
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009533626
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