This book collects and reports on the results of a study conducted on the Chinese Software and Services Outsourcing (SSO) industry, focusing on one of its main players as a key case study. Two sets of research findings are presented: first, the knowledge management and communication processes...

Copyright Page; Contents; Figures; Tables; Authors; Acknowledgements; Preface; Chapter 1: Introduction; The Structure of this Book; Chapter 2: Histories in Parallel; Sir Robert Hart -- an Irishman in China; A Common Rural Background; A Similar Colonial Past; The Experience of Emigration; Chapter 3:...