Zu, Xingxing; Zhou, Huaming; Zhu, Xiaowei; Yao, Dongqing - In: International Journal of Quality & Reliability Management 28 (2011) 8, pp. 800-821
Purpose – The purpose of this study is to investigate the underlying characteristics that influence quality management implementation at manufacturing companies operating in China. Design/methodology/approach – The data of this study were based on 199 manufacturing companies collected from a...