Purpose – Human resources have become a key issue in relation to the strong competition between service firms. Therefore, the purpose of this paper is to explore the relationship between high-performance human resource management (HRM) within this field to firm performance, making a useful...

Purpose – Despite the growing interest in reverse exchange, studies on the subject from the perspective of consumer participation and motivation remain sparse. Consumers’ participation in reverse exchange is a key component of supply-chain reverse logistics. To address the gap in existing...

This study aims to understand how buyer–seller relationship, competitive environment and guanxi affect Chinese manufacturers’ decision to implement Green Supply Chain Collaboration (GSCC). We also examine whether guanxi is able to mediate the buyer–seller relationship and GSCC...

This study aims to understand how buyer–seller relationship, competitive environment and guanxi affect Chinese manufacturers’ decision to implement Green Supply Chain Collaboration (GSCC). We also examine whether guanxi is able to mediate the buyer–seller relationship and GSCC...