Purpose – The purpose of this paper is to identify, assess and explore potential risks that Chinese companies may encounter when using, maintaining and enhancing their enterprise resource planning (ERP) systems in the post‐implementation phase. Design/methodology/approach – The study...

Contextual, cultural and political differences between China and the West determine that research issues and difficulties, that may not generally be experienced and reported in the West, can occur during participative research processes in China. Disregarding these context specific issues can...