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Les services publics à l'épreuve de la productivité et la productivité à l'épreuve des services publics
Djellal, Faridah; Gallouj, Faïz - In: Revue d'économie industrielle 119 (2007) 3, pp. 25-54
Persistent link: https://www.econbiz.de/10003582471
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Measuring and improving productivity in services : issues, strategies and challenges
Djellal, Faridah; Gallouj, Faïz - 2008
Persistent link: https://www.econbiz.de/10003616734
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Measuring and improving productivity in services : issues, strategies and challenges
Djellal, Faridah - 2008
The definition and measurement of productivity in services raises important conceptual, methodological and strategic problems. This book aims to provide a critical review of the main debates on productivity in the domain of services. The first part examines the theoretical consequences of...
Persistent link: https://www.econbiz.de/10011850594
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Innovation in public services in the light of public administration paradigms and service innovation perspectives
Desmarchelier, Benoît; Djellal, Faridah; Gallouj, Faïz - In: European review of service economics and management (2019) 2/8, pp. 91-120
Persistent link: https://www.econbiz.de/10012162886