Service Level Agreements for cloud computing services Study about standards terms and performance criteria in service level agreements (SLA) for cloud computing services (SMART 2013/0039) This document is the final report which has been prepared by time.lex and Spark in the European Commission's...

The study provides an overview of the development of cloud computing in Europe in absence of policy measures, and of the most important barriers for its further development. It provides an assessment of the likely impacts (costs and benefits) of policy measures supporting cloud computing to be...

The study provides an overview of the development of cloud computing in Europe in absence of policy measures, and of the most important barriers for its further development. It provides an assessment of the likely impacts (costs and benefits) of policy measures supporting cloud computing to be...

The European Union, like most of the world, faces economically challenging times. In such times, it becomes all the more important to recognise and seize new and unique opportunities to drive growth, stimulate innovation, and to provide benefits to citizens, businesses and public...

Cloud computing challenges existing regulatory paradigms in a variety of ways. This paper, which differentiates among cloud services, services hosted on cloud platforms and ‘cloud-enhanced’ services delivered with the aid of cloud-based storage, processing and other functions, seeks to...

This report was prepared by time.lex and Spark as a part of the European Commission's study on the clarification of the applicable legal framework for full, co- or self-regulatory actions in the cloud computing sector (SMART 2015/0018). It contains an overview of the main characteristics, pros...