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~subject:"Cloud computing"
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Cloud computing
Service quality
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Dienstleistungsqualität
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Beschwerdemanagement
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Cloud Computing
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Complaint management
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Consumer behaviour
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Customer satisfaction
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Betrug
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OR in service industries
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Australia
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Australien
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Bibliometrie
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Bilanzdelikt
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Business intelligence system
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Goode, Sigi
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Journal of internet commerce
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Journal of organizational computing and electronic commerce
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Services marketing quarterly
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ECONIS (ZBW)
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Engagement and disengagement in online service failure : contrasting problem and emotional coping effects
Goode, Sigi
- In:
Journal of internet commerce
11
(
2012
)
1/4
,
pp. 226-253
Persistent link: https://www.econbiz.de/10009703936
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2
A note on service switching : evidence from cloud storage services
Goode, Sigi
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 153-172
Persistent link: https://www.econbiz.de/10011289995
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3
Confront, accept or reinterpret? : coping mediation effects on attribution in cloud service failure
Goode, Sigi
- In:
Journal of organizational computing and electronic commerce
30
(
2020
)
4
,
pp. 335-360
Persistent link: https://www.econbiz.de/10012414789
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