Cloud computing has been recognized as a critical driver of Information-Technology (IT) enabled innovations. In this paper, we review recent cloud computing research from an Operations Management (OM) perspective, by focusing on major operations challenges faced by a cloud provider in three...

Cloud computing has been a rising trend in the business world. In this paper, we consider two most important pricing schemes offered to sustained customers by major service providers in the cloud industry: the reservation-based scheme (the R-scheme) by Amazon or Microsoft, and the...

Over the last decade, adoption of cloud computing has been accelerating, while firms are struggling to manage their growing cloud spending in the face of demand surges caused by planned or random events including marketing campaigns, new-product introduction, and natural disasters. In general, a...

Rapid growth in the cloud services market provides tremendous opportunities to cloud providers who have invested heavily in computing capacities but also has led, at time, to low utilization of capacities. To alleviate this problem, some providers have launched a low-priority service with...

The recent trend of a surge in demand for cloud services has posed a challenging capacity expansion problem for the cloud providers: while the growths of demand for different capacity attributes (e.g., CPU and RAM) are time-varying and disproportionate, replenishments of these attributes are...