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My supervisor distresses me! : examining three-way interaction in the hospitality setting
Khan, Mukaram Ali; Shoukat, Muhammad Haroon; Tan, Chai Ching - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2384-2402
Persistent link: https://www.econbiz.de/10015053490
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How does emotional intelligence influence self-efficacy among customer service representatives in Pakistan? : mediatory effects of emotional labour
Khan, Mukaram Ali; Butt, Rimsha Ashfaq; Nawab, Saba; … - In: South Asian journal of business studies 13 (2024) 3, pp. 422-441
Persistent link: https://www.econbiz.de/10015053896