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International journal of retail & distribution management
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Music congruency in a service setting : the mediating role of emotional and cognitive responses
Demoulin, Nathalie T. M.
- In:
Journal of retailing and consumer services
18
(
2011
)
1
,
pp. 10-18
Persistent link: https://www.econbiz.de/10008839790
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Customer responses to waits for online banking service delivery
Demoulin, Nathalie T. M.
;
Djelassi, Souad
- In:
International journal of retail & distribution management
41
(
2013
)
6
,
pp. 442-460
Persistent link: https://www.econbiz.de/10009770727
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